Frequently Asked Questions
1. Which countries does Unigram serve?
Unigram currently serves remittances to Mexico, Guatemala, Nicaragua, El Salvador, Peru, Ecuador, Costa Rica, Panama and Honduras.
2. How does a wire transfer work?
Wiring money is easy with Unigram. Find a conveniently located Unigram agent where you pay a low fee and send money through our reliable and secure network. It’s as easy as swiping you credit card through a point of sale (POS) machine. Your money will be sent quickly and the recipient can pick up remittances at their choice of Unigram locations, such as banks, convenience stores and others. You will receive a PIN code and that code will allow only an authorized person to pick up the cash.
3. Why should I choose Unigram?
You have many choices for money transfers, but only Unigram offers you unmatched service, easy transactions and the backing of a multinational bank. Our remittance agents are located in a wide area of Latin America so you can reach loved ones virtually anywhere.
4. How much does it cost to wire money?
Unigram charges low fees and has competitive exchange rates so you get more for your money. The fee depends on where you send your wire transfer. Our friendly agents will be happy to answer your questions. You can also call our toll free number at 1-800-975-5552 to speak to a customer service representative.
5. How can a family member or friend pick up their money after I send it?
Recipients can go to any authorized Unigram agent in their area, whether it’s a bank or convenience store. The recipient must have a PIN code to collect the money. The sender receives the PIN and must make sure the beneficiary has that code to ensure delivery of the money.
6. How do I become a Unigram agent?
We are looking for new agents to join our dynamic company to serve more areas in Mexico and the rest of Latin America. You will receive a generous commission and become an important part of a fast growing industry. If you have a business that is compatible with partnering with our wire transfer service, give us a call at 1-800-975-5552.
|
